Mother’s Day is just around the corner! Is your business ready for this busy floral holiday?

Having a plan in place to make the most revenue during Mother’s Day is critical to earning the rewards of this bustling, blossoming occasion. Read on for an agenda to help you plan and organize your shop for the upcoming Mother’s Day holiday.

1. Promote Your Floral Business!

Begin by using your floral website and social media profiles to start marketing your floral arrangements and your business. It’s not too late!

Images & Products

• • Post high-quality photos of your work or any specials you are offering during Mother’s Day on your website or social media platforms.
  • Don’t forget to link your social media posts to your website! You want to make it as easy as possible for customers to make a purchase—this also means that advertising your social media heavily on your website can actually lead customers away from making a purchase.
  • Mother’s Day products should be prominently displayed and easily accessible throughout your website.

Hours & Policies

• Clearly post your shop’s business hours on your website and social media.
• Having clear policies on delivery, returns, and substitutions will alleviate any headaches for you and your customers and help head off negative customer experiences.

Promotions & Discounts

• Increase traffic to your store by offering deals or discounts on pickups rather than deliveries.
• List special promotions. This is a great way to encourage customers to shop early, before Mother’s Day week.
• Don’t forget to update your product pricing to cover your costs!

Note: “Promoting” does not always have to mean offering discounts. Remind customers why they should order flowers through your business.

2. Staffing, Scheduling and Duties, Oh My!

Making sure you have enough coverage can be overwhelming during the holiday rush. Not to worry, take a deep breath and follow these tips!

Hiring

• If hiring extra help, have them come in on a day before Mother’s Day week to go over their responsibilities and training.
• If hiring extra drivers, discuss with them whether you require them to use their own vehicle.
• If you can, keep a standby driver at the shop to handle new orders for delivery.

Employees

• Have an employee meeting and discuss what is expected of them during Mother’s Day.
• Make sure to explain how important everyone shows up and does what is expected of them.
• Encourage and praise your employees and floral designers. Its always better to be positive than negative.

Scheduling & Duties

• Have your Mother’s Day week scheduled out two weeks in advance. That way there are no surprises to your staff and you have time to make adjustments and improvise as needed.
• Go over job descriptions with employees—it’s always useful to remind everyone what their responsibilities are.
• Assign sections for the delivery drivers in specific areas. Add finished flower arrangements to this area with the date of delivery that is bold and clear.

 

3. Don’t Forget your Flowers & Supplies

Making sure you have enough flowers and supplies to get through the holiday is important.

Supplies

• Start looking around for supplies, containers, baskets and vases weeks before Mother’s Day.
• Visit your local supplier. However, don’t forget to visit discount home stores and dollar stores. You can find some great unique items.
• Don’t settle! Shop around for the best deals on supplies and florals.

Flowers

• Start ordering your Mother’s Day flowers early to get the best value.
• Don’t forget to shop around if you buy from multiple wholesalers.
• If you are comfortable, get your flowers through a floral auction. A great opportunity to get some discounts when purchasing in large quantities.
• Make sure to order flowering plants, orchids, and dish gardens. These are big sellers and require very little work.

Note: If you are new to the floral industry, Mother’s Day spans for a week, not a day. So order enough flowers!

4. Start Prepping & Showcasing your Flowers!

Stay ahead of the game with these prepping and showcasing tips during the busy holiday rush.

Prepping

• Prep your flowers when they arrive.
• Teach your front of store staff how to wire flowers to help cut down the time.
• Cut ribbon and make bows ahead of time.
• Green any vases, baskets or containers.
• No wastefulness! With the abundant supplies and flowers in the shop, it is easy to get sidetracked and be super wasteful. Everything thrown on the floor that can be used should be. Wasting or throwing out even a good pin or wire is considered money out of your pocket. Please be sure to express this to your employees.

Showcasing

• Gather up all your add-ons and gift items and display them prominently in the store.
• Make sure you re-stock your impulse buys on your front counter to sell in addition to flower arrangements.
• Make sure your flower shop and displays are clean and have an inviting atmosphere.
• Remember: If employees have time to lean, they have time to clean! Breaks are important but it doesn’t take much energy to tidy up.

Work Ahead

• Work a day ahead. Fill any orders for next day the day before. Working a day or two ahead will allow you flexibility just in case there are any last minute orders.
• Place premade orders in a cooler tagged with date of pickup or delivery.
• Mark any time-sensitive orders and bring those to the front of your cooler.

Note: It helps to have a system that works best for you. However, working on orders per day can feel overwhelming, so staying ahead of the game is always best.

5. Take Care of Yourself

It is important to take care of yourself during this busy Mother’s Day week.

• Wear comfortable clothes and shoes. Avoid open-toed shoes, as this can be an insurance liability in some areas.
• Make sure you eat! Breakfast, Lunch, and dinner are important—don’t skip meals!
• Get enough sleep. No one is at their best with lack of sleep.
• Take mandatory breaks.
• Do not sweat the small stuff. Regardless of how hard you try, there may be a complaint here or there. Do not let this get you down. It’s the nature of the business. The world can’t survive without florists!
• Try to enjoy Mother’s Day week by keeping a journal of all the funny things that happen or mishaps that take place to reflect on for next year.

Tip: Bring in extra shoes and store them in your cooler to remedy those aching feet. 

 

We would like to wish all florists a very successful Mother’s Day!

 

Florists, do you have any great Mother’s Days tips to share with our readers? Please post any of your Mother’s Day tips or feedback below.

____________

Floranext offers great florist software, florist POS, florist websites and florist wedding proposal software. Our florist technology products are built by florists, for florists. Let us know if you want a free demo or try our software for free here.

For most florists, planning ahead is second nature. With 2019 now upon us, now is the perfect time to look ahead to the new year’s holidays and slow times.

 

January can be a slow month in the floral industry, but that doesn’t mean there isn’t still plenty to get done. Focus this month on your shop’s marketing and organization.

• Start a blog: This is a great way to increase your SEO, write a post every now and then to boost your search engine visibility, and keep the buzz going by sharing photos and updates on your social media.
  • Tip: “How to” blogs are the most-searched!

• Review 2018 Valentine’s sales: Start ordering your flowers for Valentine’s Day—the earlier you order, the more you save. Don’t forget to order add-ons either: plush, chocolate, candy, etc. are all high-margin items that sell reliably well.
  • Tip: If this is your first Valentine’s day, don’t order too much. Calibrating the size of your order can be tricky, but when in doubt, start small. You can always re-up in a pinch.

• Decorate store and website for Valentine’s: Starting the second week of January (after the official end of Christmas season), make a spectacular Valentine’s display in your store and also make sure your ecommerce site is ready for early bird sales.

• Sign up for wedding sites: If you’re a wedding florist, make sure you have profiles on The Knot, Wedding Wire, and My Wedding.

 

February is a short month and can be slow early on, but Valentine’s Day demand will create an explosion of activity the middle two weeks of the month. It’s important to have everything ready before this rush.

• Employee management: Hire and train your holiday help, then go over all employee scheduling and responsibilities by the end of the first week of February.
  • Tip: This is also a good time to also rent extra delivery vans if needed.

• Promotions: Come up with some sales promotions you can offer to attract earlier Valentine’s Day orders. Maybe you can encourage customers to choose delivery dates before the 14th. Share these promotions to your social media and on your flower shop website. Make sure they expire a few days before Valentines.

• Take care of yourself: During this busy month, it is important to rest and take time for yourself. Encourage your employees to do the same and wear comfortable clothes, comfy shoes, and make time to eat! Being organized will alleviate most of the Valentine’s day pressure, but it’s important to be well-nourished and comfortable.
• Start a holiday journal: It may sound corny or frivolous, but there’s so much even an established shop can learn by keeping some written records. You have your gross receipts, but what about mishaps or funny incidents not included in the data? It helps to reread notes from past holidays to refresh yourself.

 

March can be one of the most rewarding months in the floral industry. Nestled between the Valentine’s Day and Mother’s Day holidays, March allows florists time to relax and get ready for new beginnings with the coming of spring.

• Finance review: With the first quarter almost over, now is a good time to get a grasp on your profit and loss for January and February. Add notes about what you may do differently next year, maybe using your shop journal.

• Spring cleaning: Customers eagerly anticipate spring, especially if you’re located in an area with cold, snowy winters. Refresh your flower shop decor and get ready for spring!

• March Sales Madness: As florists, we know March can be hit or miss with sales, so start a new marketing campaign to drive more sales.

• Order your Easter flowers and plants: Easter can fall anywhere between late March and late April, and it may vary widely from one year to the next. Start an order for your Easter flowers and plants, remember that ordering early means savings for you from your suppliers, and you’ll have the best selection.

 

It’s April, and Mother’s Day will be here before you know it! Use April to prepare.

• Order Mother’s Day flowers and supplies: Make sure to place your order for Mother’s Day plants, and flowers, and containers with your supplier. The best time to order is early April.

• Showcase your plants: If you’re selling flowering plants, now is a good time to showcase them! This creates a welcoming atmosphere for customers. If you’re able to move some outdoors, this could help with curb appeal.

• Promotions and marketing: Start promoting early bird Mother’s Day sales after Easter. Post on your social media and website (this will improve your SEO to boot). One great marketing tip is to offer a giveaway, maybe a gift basket, or free flowers for a few months, and have customers provide their contact information when they make a purchase.

• Employee management: It’s time again to make sure you have all your seasonal help lined up. Make sure all current employees understand their schedule and duties.
  • Tip: If you or any of your employees are new to the floral industry, remember that Mother’s Day is the #1 floral business holiday. Customers order for deliveries throughout the week rather than one day. Be prepared with help, lots of flowers, and beautiful containers. 

 

May is a great month for the floral industry! Between Mother’s Day and proms, it’s best to be well-prepared so you aren’t caught off guard.

• Take a look around: Take an honest look—does your flower shop look appealing to you? Make sure you use a critical eye and take it all in, the appearance, the sounds, and even the smells. Customers are drawn to a beautiful environment that makes them feel relaxed and comfortable.

• Employee training: The first week of May is a good time to discuss employee customer service, cross-selling, and up-selling products. Make sure your employees are polite and offer customers upgrades and add-ons with their purchase. This is an easy way to almost triple your profits.

• Offer prom promotions: Proms are a way sure to make sales. Build relationships with future long time patrons. Offer a referral discount.

• Examine your finances: After the Mother’s Day rush, now is a good time to sit down and see whether or not you made a profit, be sure to calculate all costs and include any spoilage or waste. Keep notes on what you would do different next year.

 

June is a lovely month. The start of summer offers a chance to organize your floral business needs. June is the most popular month for weddings, with September and October close behind. Florists are pleasantly surprised with how busy June can get with weddings and graduations.

• Refresh your floral website: Update your flower shop for some summer specials, make sure you’re wedding galleries are up to date with pertinent content and keywords.

• Offer promotions: Teacher gifts and graduation discounts are a great way to bring in traffic. Be sure to promote these on your floral website and social media.

• Order retail products: This is a great time to order some fresh new stock to get customers to flock to your flower shop. There is nothing you cannot sell, so think outside the box! What’s popular? Candles, skin care, plush, home decor, makeup, even unique greeting cards. Brand your flower shop!

 

We think of July as a month of organization. July can be on the slower side, so it’s very important to have your shop looking its best.

• Write a blog: With the free time that July affords you, we especially recommend writing a blog post or three. Write a how-to or write about anything that inspires you. Think about things you search for, read, and watch, and connect it to flowers.

• Social media: Take some time to focus on revamping your social media communities. Add content and images, and don’t forget hashtags where appropriate.

• Tidy up your flower shop: Time to clean, scrub, wash, organize, label, etc. Freshen up your floral space!

• Browse your floral supply stores: July is a great month to look at products in your floral supply store, for example you can often find great deals on holiday items. It’s a great time to stock up.

 

August can be one of the slowest months in the floral industry. If that’s the case for you, try implementing new ways to market in your flower shop.

• Newsletter: Email, snail mail, or both! Send out a newsletter to your customers offering special savings.

• Start a workshop or floral party! Get busy with hosting a floral workshop, kids floral birthday parties, and much more. This can lead to great profits and new patrons at your flower shop.

• Start preparing for fall! Get your flower shop ready for the most popular season. Create beautiful displays, order new inventory and go for it! We recommend starting this the second-to-last week of August. Don’t forget your fall marketing!

 

Flowers sales in September pick up rapidly by the middle of the month. Customers are now back to their normal routines with the kids back in school and a new flush of weddings.

• Order fall flowers and plants: Stock up on your seasonal flowers and plants.

• Revamp your floral website: Add the seasonal touch to your floral website with fresh new content and images. Use proper keywords, specific to the floral industry for SEO advantage.

• Launch and Adwords campaign: If your budget allows, try launching an Adwords campaign for more clicks to your ecommerce store. Be sure to set a budget and stick to it as this can get expensive. adwords.google.com

• Keep up with your blog: Now that you are a blogging pro, how about writing a seasonal blog or fall wedding blog? We cannot emphasize this enough, regular blog posts have a powerful influence on your search engine ranking.

Tip: Canadian florists, September is a good time start ordering flowers and supplies for Thanksgiving.

 

October offers some great sales. Now is a good time to start orders on any extra stock supplies and get them at a discount for future use.

• Prepare for the holidays: The holidays are just around the corner! Shop around for the best deals on all your flowers, and supplies for the holidays. Also, shop around for holiday products to sell at your shop.

• Employee management: Go over employee scheduling and see if you will need extra help for the holiday season.

• Host an open house: Host a holiday open house to show off your latest products and floral designs.

• Floral expo: Take some time to visit a flower expo in your area and take your employees. This is a good way to stay current with the new trends and get first dibs on new products.

Tip: October is a very popular wedding month, since most wedding proposals are made in December. Consider advertising a wedding package special on your website.

 

Tis the season for flower sales! November will be great month for you as customers get into the giving mood.

• Market the holidays! Add promotions to your floral website and social media!

• Start greening: Green those Thanksgiving centerpieces ahead of time, add any taper or candles and put in the cooler for a quick way to add flowers as Thanksgiving sales roll in.

• Decorate the shop for the holidays: Time for Christmas cheer. Create eye-appealing displays and make sure your flower shop is festive. If you can make a beautiful Christmas window display or storefront display to bring in curious shoppers.

• Offer incentives: Offer Black Friday or Small Business Saturday deals. “Buy ones get ones” are great offers, even if it’s just a couple hours that day. Having a great deal with a cut off time is a good way of creating hype and traffic into your flower shop.

Tip: Don’t forget to revamp your ecommerce site in advance of Christmas and update your social media!

 

With a number of winter holidays converging on December, many florists enjoy a huge uptick in sales in December, especially for Christmas. This can vary from place to place, but December is overall the third best month for floral retail sales after May and February, which is really saying something.

• Employee management: Set expectations for your employees—remind them to discuss upgrades and add-ons for each customer’s order. Remember to review the days you will be closed and work out a firm schedule, you don’t want to be caught shorthanded. You may also consider bringing in extra seasonal help around the holidays to keep things running smoothly.

• Christmas greens: Many customers will come to you looking to buy Christmas greenery. Be sure to place your order early so you have a sufficient stock of wreaths, garlands, etc.

• Plan your discounts: Sometimes offering a discount too early for Christmas can become forgetful to customers who may not be ready. Post Christmas discounts during this month and make sure to have an expiration time or date. Great discounts are gifts for parents, teachers, corporate and the person, who has everything. Flower still remain the perfect gift.

Tip: Don’t forget to market to businesses! holiday parties and corporate decorating can be huge, so offer incentives to entice them to book with you for their flower needs. 

 

With all that said, florists, if you have any tips or thoughts on yearly or monthly planning, please leave them in the comments below!

____________

Floranext makes great florist software. Florist websites, floral POS, florist wedding/event proposal software, and florist technology. Let us know if you want a free demo or try our software for free here.

 

Mother’s Day (or should we say Mother’s Day week) is the busiest and potentially the most profitable holiday for the floral business owner.

Having a strategy in place to make the most profit is essential in reaping all the benefits of this busy flower purchasing holiday. In this blog, we will go over a checklist to help you through Mother’s Day and make sure you dot your i’s and cross your t’s.

#1 Employee Scheduling & Duties:

• Gather your employees and provide what is expected of them for Mother’s Day week.
• Make sure everyone knows their set times and days to work.
• Hire extra help and offer them a day to come in. (This should be done before Mother’s Day week to go over their job descriptions.)
• Make sure to reiterate how important it is that everyone show up to work during Mother’s Day week.
• If you are hiring extra drivers, discuss with them whether you require them to use their own vehicle.

#2 Flowers & Supplies:

• Start looking around for supplies, containers, baskets, vases and so on. Visit your local flower shop supplier. However, do not forget to also visit discount home stores and dollar stores. You can find some great unique items there!
• Order you Mother’s Day Flowers early from your supplier to get the best value. Keep in mind, if you are new to the floral industry, Mother’s Day spans for a week – not a day. So order enough flowers!
• If you are comfortable, get your flowers through a floral auction. These offer great discounts when purchased in large quantities.
• Make sure to order flowering plants, orchids and dish gardens. These are great sellers and require very little work.

Flower Must-Haves For Mother’s Day:

1. Alstroemeria
2. Carnations
3. Daisies and Poms
4. Dahlias (if possible)
5. Freesia
6. Roses
7. Garden Roses
8. Sunflowers
9. Gerbera Daisies
10. Tulips
11. Lilies
12. Orchids
13. Hydrangeas
14. Delphinium
15. Calla Lilly
16. Lisianthus (if possible)
17. Stock

Filler Flower Must-Have For Mother’s Day:

1. Baby’s Breath
2. Limonium
3. Queen Anne’s Lace (if possible)
4. Statice
5. Thistle
6. Wax Flower
7. Lilac
8. Buttons/ Pom
9. Matsumoto
10. Monte Casino – Aster
11. Trachelium

 

3# Floral Website:

Much like any flower industry holiday, it is important to have your floral website ready and reflecting Mother’s Day in early April. If you have great Easter sales, it is OK to do this right after Easter.

• Make sure you have a clear Mother’s Day Policy and shop hours on your floral website. Clear return and substitution policy is also a must!
• Mother’s Day products should be displayed throughout your website. Add these wherever possible.
• Have an easy way for customers to order Mother’s Day products. Use a “Call To Action” (example: a “Shop Now” Button) or clear image/banner/button that says Mother’s Day Flowers.
• List special Promotions. This is a great way to encourage customers to shop early before Mother’s Day week.
• Make sure you update your product pricing to compensate for your costs.

#4 Prepping & Showcasing

Prepping in a flower shop can be fun! Okay, not so much. However, prepping is most important in ensuring long lasting arrangements so please be vigilant about prepping your flowers correctly.

• Prep your flowers when they arrive. How to Prep Flowers 
• Get ahead of the crowd and cut any ribbon needed. Gather up your gifts and display them neatly.
• Green any vases, baskets or containers you can ahead of time.
• Make sure your flower shop is clean and displays an inviting atmosphere with beautiful decor and lots of great impulse gifts to add on to flower arrangements.

#5 Week Of Mother’s Day:

• Work a day ahead. Fill any orders for next day the day before. Working a day or two ahead will allow you flexibility just in case there are many last minute orders.
• Make sections for Delivery drivers by areas and add finished flower arrangements to this area with the date of delivery that is bold and clear.
• No wastefulness! We do say this a lot. With the abundant supplies and flowers in the shop, it is easy to get sidetracked and be super wasteful. This is a “No No.” Everything thrown on the floor that can be used should be. Wasting or throwing out even a good pin or wire is considered money out of your pocket. Please be sure to express this to your employees.
• Check you sales totals daily not at the end of the week.
• Make sure you re-stock your impulse buys on your front counter to sell in addition to flower arrangements.

Mother’s Day Checklist Tips:

1. If you can, keep a standby driver at the shop to handle new orders for delivery.
2. Wear comfortable clothes and shoes. It’s best not to wear open toe shoes. This can also be an insurance liability in some areas.
3. Make sure you eat breakfast, lunch and dinner. Do not skip meals.
4. Do not sweat the small stuff. Regardless of how hard you try, there may be a complaint here or there. Do not let this get you down. It’s the nature of the business.
5. Try to enjoy Mother’s Day week by keeping a journal of all the funny things that happen or mishaps that take place to reflect on for next year.

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We would like to wish all florist a very lucrative and successful Mother’s Day holiday!

Florists, do you have any great Mother’s Days tips to share with our readers? Please post any of your Mother’s Day tips or feedback below.

________________________

Floranext makes great florist software. Florist websites, floral POS, florist wedding/event proposal software, and florist technology. Let us know if you want a free demo or try our software for free here.

 

 

Mother’s Day week! One of the floral industry’s busiest weeks of the year and it’s approaching at lightning speed! With all the preparations, it’s good to have key items in place to make a smooth, successful Mother’s Day week for any flower shop.

Step 1. Take care of yourself!

By the time Mother’s Day weekend arrives I see florists that look exhausted and unenthusiastic. Yes, it has been a long week however make simple rules to follow and take good care of yourself. Here are a few things you can do to make yourself feel upbeat and vibrant:

• Eat nutritious meals.

• Get enough sleep.

• Wear comfortable shoes and clothing.

• Take mandatory breaks.

Tip: Bring in extra shoes and store them in your cooler to remedy those aching feet. 

Step 2. Do you have enough flower shop staff?

Make sure you have hired the extra help you need!

• Hire enough counter help, designers, and delivery drivers.

• Assign staff their duties and what you expect out of them ahead of time.

• Train your extra staff.

Step 3. Have you ordered enough flowers and supplies?

Look at your previous year’s sales and estimate from there on the flowers you will need.

• If this is your first year in a Flower Shop a general  rule of thumb is to Not Over Order flowers. (You can always buy more flowers in a pinch if needed)

• Stock up on supplies-this includes vases, baskets, ribbon, dish gardens, blooming plants, floral wire, ticket paper and much more.

Tip: Good to have on hand supplies you generally may not sell – candies -candles -soaps etc. and add them to your front counter top for customer impulse buys.

Step 4. Have you started promoting your Mother’s Day holiday?

Start off promoting on your Floral Website and Social Media. (Good to point out Promoting does not have to include discounts – Post images and remind future customers you are selling beautiful flowers for Mother’s Day)

• To increase traffic to your store offering a deal or discount towards customer pick up’s rather than delivering. This will create a balance in your Flower Shop and shoppers tend to add more to their purchase when visiting the store.
• Have those add on’s ready and on your counter – offering these to customers is a great way to bump up those sales!

Step 5. Work a couple of days ahead.

It’s a good idea to start on filling the orders you already have 1 to 2 days before set pickup or delivery.

• Place pre-made orders in a cooler well tagged with date of pick up or delivery.

• Mark any time sensitive orders and bring those to the front of your cooler.

• Have vases and baskets filled with greens ready to go.

• Process and wire flowers ahead of time, that way they are ready during the busy rush.

Tip: It helps to have a system that works best for you. However, working on orders per day can feel overwhelming, so staying ahead of the game is always best.

 

I hope you found these steps useful, if you have any Mother’s Day Floral tips, please share with our Florists.

____________

Floranext makes great florist software. Florist websites, floral POS, florist wedding/event proposal software, and florist technology. Let us know if you want a free demo or try our software for free here.