Posts tagged "seo"

SEO Should Start With Google My Business

July 17th, 2019 Posted by Josh D Blog, floral system, floral systems, Florist Ecommerce, Florist Marketing, Florist Operations, Florist Websites, Search Engine Optimization, seo 0 thoughts on “SEO Should Start With Google My Business”

Today’s consumers rely heavily on the internet for everything, and shopping for flowers is no exception. That’s why your online presence must be strong!

Search engine optimization should focus on customers in your direct vicinity. Local SEO is important, perhaps even more so than general SEO, because your direct source of reliable income will be the customers nearest to you. so optimizing your online presence that will prioritize them should be the first step for your business SEO.

So, search engine optimization, as its name suggests, allows your business website to be easily seen at the top of search results, thus increasing your online visibility. The best way to go about your first steps of SEO is through Google My Business.

Florist Tools For SEO

For starters, Google My Business is a free tool that Google provides that helps business owners manage their online presence across Google’s services, particularly Search and Maps. It helps you organize information about your business, and complements your website if you have one. Optimizing your Google My Business listing is important since 90% of organic searches are from Google itself. GMB also seamlessly connects Local Search and Maps, saving you the effort of optimizing for two of the most useful Google services for businesses. But most of all, what makes it really attractive as an SEO tool is the arsenal of tools it has to manage your online presence effectively.

How to Start with Google My Business

So, to start with Google My Business, you’ll need a Google account. It’s best to make a separate account for your business, or use the one you want to be associated with your business. Proceed to google.com/business and click on the “Start Now” button at the upper right corner. From there on, fill up the basic information about your business.

Google also lets you set up the service area so that they can set it up for Local Search and Maps. There are five ways to verify your listing, so you can choose which way is easiest or most convenient for you. Putting up your store’s operating hours helps people know when you’re also available.

Image via Shutterstock

Google My Business Profile

After dealing with the basics, we should go over to the rest of your business’s listing. Go through your business profile and fill up as much information as you can, because anyone can “suggest an edit” to your listing for missing information, so getting accurate information the first time is crucial.

Upload as many images and as high-quality as possible; according to Google, businesses with photos see 35% more clicks to their website and 42% higher requests for driving directions in Maps. These images should showcase as much of your business as possible so that people can easily spot your business when they go past it. 

After your listing goes live, people going through it can also leave reviews about your business. In this case, you should try to be as responsive to all reviews as possible, whether the review is positive or negative. This way, people will see that you care about how satisfied your customers were after availing your services.

Thank customers for leaving positive reviews, encourage them to come back and maybe even drop an offer for a new service. For negative reviews, aim to resolve the issue, and get back to them if you have done something to fix it. Each response is a mark of sincerity for your dedication to customer satisfaction.

Continue to update Google My Business

Google My Business also lets you publish posts, which you can use for announcing events, offers, new products, and more. It can be useful to get new information related to your business out to prospective customers. What makes it such a great feature is that these posts appear alongside your listing in the Google search results page, so you can put out announcements that might entice customers. It’s a terribly underrated and underused feature of Google My Business that you should check out.

Further Optimizations

As with business, improvements for GMB will always be available at any point down the road. Luckily, it also offers tools that help you know which parts of your listing might need optimizing. GMB Insights is a nifty tool that shows how people have interacted with your listing. 

The Insights panel in the Google My Business dashboard tell you (1) how many views your listing had, (2) how and where people find your listings, (3) what people do with your listings, and many more. You can work around with the information you get there to know which parts of your listing might need improvements. You might need to update information around your listing, work on places where your listing is falling off, and make good use of the ways that people interact with your listing the most.

You can also add some sort of FAQs right at your listings. Called Q&A, this section lets people ask questions about your business that you can answer. The questions stay in your listing, so you should endeavor to answer common questions that you think most people will ask. People can also drop their own questions, so you should also check it from time to time.

Of course, do not forget about updating the information in your listing whenever it changes. Keeping your listing updated is ever so crucial in this fast-paced world, and missing a beat will also let you miss a lot of potential customers.

Image via Shutterstock

Keeping up with the trends of the business world can be daunting. It wasn’t until 10 years ago or so when the world became ever so dependent on the Internet for a lot of things. Businesses who wanted to be in the forefront of this era took advantage of this traffic, and Google has given businesses with the Google My Business tool to help ease the difficulty of keeping up with things like search engine optimization.

Not only does it help in your first steps in local SEO, it’s relatively easy to set up and greatly enhances your online presence, especially in Google’s most used services Search and Maps.

 

Florists, how has Google My Business helped increase your business’s visibility? Please share your comments, thoughts, and suggestions below!

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Floranext makes great florist software. Florist websites, floral POS, florist wedding/event proposal software, and florist technology. Let us know if you want a free demo or try our software for free here.

New Features For Florists: Google My Business

June 26th, 2019 Posted by Josh D Blog, Florist Ecommerce, Florist Marketing, Florist Resources, florist technology, Florist Websites, seo 1 thought on “New Features For Florists: Google My Business”

Are You Caught Up on Google My Business?

Google-My-Business-new-features

Google My Business is a Google service launched about five years ago that allows businesses to make public profiles, and become more readily seen in Google Local Search and Google Maps. With over 150 million businesses registered and 3 billion consumer-merchant interactions, the platform is constantly growing, not just in user count, but also in its new features. Google My Business has launched two new features—florists, are you using these?

Florist Special Offers

Last year, Google launched the “For you” tab in the mobile Maps applications. With this update, they have allowed customers to follow businesses like yours.

Now, Google is helping businesses give incentives to people who follow them on the platform in the form of special offers. Businesses can give these special offers to people who follow them the first time around, and these people can simply show these offers to redeem them in your store.

This is a great opportunity for you to strengthen your flower shop’s online presence by encouraging customers to follow you via Google.

By introducing offers like discount and coupons for example, Google users will be more likely to start following you. Through the platform, you can then interact with them through actively posting in Google My Business about events and updates about your business, since these posts can be seen not only in Search, but also in Maps.

Google-My-Business-new

Image via Shutterstock

Florist Short Name URLs

Google has also improved the merchant side of Google My Business by enabling businesses to have short name URLs.

Working much like Twitter handles, these short name URLs are unique and are distributed on a first come-first serve basis, so you need to be fast on your fingers here. Since the name is short, it is making them easier to share among customers and for customers to share among their circle of friends and family.

As a quality-of-life improvement, this allows people to have quick access to your Google profile. This gives emphasis to your business GMB listing, and it is almost mandatory to constantly update it, as it now becomes a hub for your potential and current customers to get news from you.

Additionally, this also makes your Google profile stand equal with your social media accounts and website, as they can now be easily accessed with short names and easy-to-remember handles.

Note: Only verified businesses can get this feature and the short name is unique across the globe, so you might want to get your hands moving fast before someone gets your desired short name first.

Google-My-Business

Image via Shutterstock

Other than the two features mentioned above, Google is also making it easier for you to give quick access from any part of the online world to your Google profile with window stickers like “Follow” and “Review.” All these new features make Google My Business an even more attractive place to improve your local SEO.

As it stands, it has become a quick equivalent to a social media account for your business, and you should really treat it as such; it’s going to be the virtual face of your business and as with any face, you should keep it looking fresh and good, as the tools are also getting better and better.

 

Florists, have you been using these new Google My Business features? Please feel free to share thoughts and comments below!

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Floranext makes great florist software. Florist websites, floral POS, florist wedding/event proposal software, and florist technology. Let us know if you want a free demo or try our software for free here.

Google My Business Local Guides: What Florists Should Know

June 12th, 2019 Posted by Josh D Blog, Florist Marketing, Florist Operations, Florist Resources, florist technology, Florist Websites, Search Engine Optimization, seo 0 thoughts on “Google My Business Local Guides: What Florists Should Know”

Google My Business Local Guides

Customers search online about the things they want to buy, even if it’s a simple local purchase.

 

Google is not only helpful for consumers, but it’s also good for businesses. As long as you can use that to your advantage by strengthening your business’s online presence, your floral e-commerce website can succeed. 

Florist Quick Guide to Google My Business

Google My Business is Google’s one-stop shop for all things online for your business. It is an online platform that contains tools where you can manage how your business will look like in Google and Google Search.

Google My Business (GMB) improves your local SEO by:

* Giving you the options to add your business and the relevant details to Search and Maps

* Viewing and replying to customer reviews

* Adding photos

What are Google My Business local Guides?

Google My Business’s Local guides allow people to contribute to the following:

*Adding information to Maps

*Adding photos

*Updating information on businesses they are familiar with or local to them

*Adding new places to the platform.

The program differentiates individuals into tiers, depending on how much they have contributed to Maps. The goal for them is to keep Maps updated and help other people be fully informed about the businesses and places around them. 

Aside from adding data, Local Guides can also add reviews to business listings. However, they are considered to be more reliable users, thus their reviews appear more frequently and on top of the reviews list. 

Google My Business Local Guides-help

Image via Shutterstock

How Can I Improve My Local Pages?

Customers who come across your business, those who make a purchase or require service can be a Local Guide. It can be hard to tell Local Guides apart from normal customers. Local Guides reviews are trusted more by people just with the sheer fact that their reviews are given priority when displaying reviews on your listing.

You cannot just pick out Local Guides from your customers and give them the best service you can. The key here is to treat all your customers the same and give the best service as much as you can to everyone. 

Encourage customers to leave reviews for your business listing in Google Maps.

When receiving Positive Reviews:

*Reply to reviews in your listing

*Make sure to thank the reviewer

*Offer them to return 

*Try out a new service that you might have started on your business.

 

When receiving Negative Reviews:

*Be polite and courteous

*State the status of the concern or issue the review was having problems with.

*Apologize for the issue or concern

*Offer to replace or fix the issue

 

Doing this will give people the impression that you are very mindful of the concerns that your business has and responsive to your customer base.

 

Google My Business Guides

Image via Shutterstock

The tools that GMB provides are beneficial in boosting your online presence, and most especially in the local setting. Taking advantage of these tools is thus invaluable in helping out your business grow.

Florists, have you been using Google my Business: Local Guides? Please share your thoughts and comments below!

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Floranext offers great florist software, florist POS, florist websites and florist wedding proposal software. Our florist technology products are built by florists, for florists. Let us know if you want a free demo or try our software for free here.

 

google-my-business-feature

How and Why Florists Should Use Google My Business

March 27th, 2019 Posted by Josh D Blog, floral system, floral systems, Florist Ecommerce, Florist Marketing, Florist Operations, Florist Profits, Florist Resources, florist technology, Florist Websites, florist-software, mobile website, Search Engine Optimization, seo 0 thoughts on “How and Why Florists Should Use Google My Business”

google-my-business-for-florists

Using Google My Business is one of the best ways to improve your floral business website’s visibility.

 

Google My Business (formerly called Google Places) is the number one platform for listing your flower shop on Google searches, and Google Maps! Google My Business allows you to improve your business’s credibility and visibility, by showing you are verified on one of the most trusted platforms on the Internet.

 

google-my-business-florists

 

Signing Up for Google for Business

If you are just starting your floral business, whether or not you have a floral website set up or not, start your application here.

Click Manage Now and enter your Business Name.

 

Next, you will be asked if you want to add a location that customers can visit, such as a store or an office.

If Yes – Enter Store Address. This will be displayed on Google Search and Google Maps

If No (you do NOT have a physical location that customers can visit you at), just click No.

 

Regardless of your answer, you will next be prompted to add areas that your business may service. Say Yes to this, and be sure to use the search bar provided to type in ALL applicable Delivery Areas for your Business.

 

Next, you will need to choose a business category. Just start typing and you will see many suggestions pop up that could be applicable. You can only add one at this screen, however, it is easy to add more after you have completed signing up.

 

Once you choose your category, you will be asked which contact details you’d like to show to customers. If you already have a website, go ahead and enter your Website Domain URL in the provided space. If you have a phone number for your business, go ahead and enter that as well.  If you don’t have a website yet, simply select “I don’t need a Website” (you definitely need one, but not for the purposes of signing up here). You can add in a website later at any time by using the Info Section.

 

Once you have completed the application process, you will likely be prompted to Verify your new listing. This is almost always done by sending a Verification Code by Post to your Business’s mailing address. Once you receive the Code in the Post, you can then enter that code onto your Google Business Verification page, to confirm the verification. This can take between a week, or sometimes two weeks for the code to arrive via post, so it is important to begin this process with Google My Business ASAP.

You’re done! You now have a Verified Listing on Google Business, that will show up for customers who are searching for your type of business in your local search area!

Now that we are signed in and verified on Google Business, let’s take a look at the various sections of the GMB Dashboard that will require our attention.

 

The Home Page

This will be your Main Hub for your Google Business dashboard. Here you can do a little bit of everything, such as: quickly see how your Business is displayed on Search and Maps, respond to reviews directly, answer questions, manage customer submitted photos, and create posts to share with your customers who view your business on Google Search.

Google Business is constantly adding new features, and many businesses, small and large, fail to take advantage of them! The next section is going to examine some of the important features you can access on your Google Business Dashboard.

 

posts-gmb

POSTS

Business Owners can now create Posts that show directly with your Business Listing when customers view it on Search or Maps. These posts can be used to advertise special Products (including a URL to directly buy from your site), or to notify your customers about Events coming up, or special offers you may have (such as coupons or discounts). There are lots of possibilities with this new function. Keep in mind, a post made here will only last for 7 days maximum, and can only be 1500 characters MAX. So it is important to be concise, and to have good timing with your posts! Consider this, if you have a promotion that coincides with a major holiday, such as this upcoming Mother’s Day!

 

google-maps-google-my-business

INFO

This is one of the most important pages for your Business Listing. Everything that is in the main column, under the Business Name, should be filled out ASAP. This includes: Business Name, Categories, Business Location, Service Areas, Hours and Special Hours, Phone Number, Website URL, Payment Methods Accepted, Short Description, Opening Date, and Photos.

As a Business Owner, it’s in your best interest to make sure all of this is filled out. All of this information can be shown with your Google Listing.

I’d like to quickly highlight a few newer functions from this page that are not utilized as much we think they should be:

Service Areas: Previously Google prompted Businesses to choose a Radius on their map to indicate how wide their service area could be. Now GMB seems to prompt you to choose from Delivery Areas such as Cities and Zip Codes. It is advantageous to type in as many as are applicable to your business. Be honest, of course. But don’t short sell your business’s reach by only including your primary area.

Opening Date: This one is applicable to up and coming businesses, that are still getting their ducks in a row. Our advice to you, start this as soon as you are able! Your Local SEO Ranking can be influenced by how much people engage with your Google Listing. If you start building this momentum before your business is even open, you may find that people in your area become aware of your business and ask you questions before it is even open!

 

google-insights

INSIGHTS

From this page you can quickly get a view into how people engage with your Business Listing on Google Search, and also Google Maps. When people see your listing from Search or Maps, do they call you directly? Do they click on your Website button? Do they ask for directions? Having this information can be helpful while you are getting to know your customers, and learning how people find your business.

 

google-verified-reviews

 

REVIEWS

It is important to engage with the people that offer you reviews. Make sure to respond to both positive as well as negative reviews. Believe it or not, people take notice when they see that a business owner has responded personally to a negative review. Don’t just leave them there to rot, take the time to write a personal response, to show that you care about the quality of your business, and its reputation!

Thank customers for their positive reviews, and encourage them to come back!

google-messaging

MESSAGING

Customers can now send messages to your Business directly from the Search page. This is a legitimate way to directly communicate with potential customers! You may find that people reach out to you directly through this Messaging function, make sure to pay attention to your Homepage, to see when you get new messages directly from customers searching online.

 

google-my-business-photos

PHOTOS

Upload your Photos! This is extremely important. Businesses that don’t have many, or ANY photos will find that they have a harder time ranking highly in the Local Search Results. You should have the following photos that you upload yourself:

Logo – Your Business Logo

Cover Image – This is the grand feature photo and should correspond to the services you offer.

Product – Upload photos of your arrangements that you yourself have created for customers. You can also upload photos of the products as seen in your store.

 

graphic-designers-for-florists

Image via Shutterstock

Why is Google My Business Important?

There are so many reasons why all business owners absolutely must be on Google My Business, especially if your business is location specific. The biggest reason of all is the impact it has in increasing your search engine ranking, but below are some further reasons.

Improved Search Visibility: Try any of these keywords in a Google search: city, state, florist, flower shop, zip code/postal code. Notice who comes firsts under the map. These results are Local Search Results, courtesy of Google My Business. You cannot pay to place in these results, but having a Google My Business profile will enable you to.

Maps Your Floral Business Location: This allows the customer to find and navigate to your brick-and-mortar store and website more easily.

Allows for Customer Interaction: Google My Business allows for customers to interact with your business by leaving reviews and uploading their own photos. Every review counts, and every photo upload counts! How does it count? By improving your SEO, remember you want to list in the top 3 records on Google Local Search.

 

Florists, how has Google My Business helped your floral business in the past years? Please share your feedback in the comment section below. If you have any questions please post below as well!

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Floranext makes great florist software. Florist websites, floral POS, florist wedding/event proposal software, and florist technology. Let us know if you want a free demo or try our software for free here.

Florist SEO: Knowing the Basics

January 9th, 2019 Posted by Josh D Blog, Florist Ecommerce, Florist Marketing, Florist Resources, florist technology, Florist Websites, Opening a Flower Shop, Search Engine Optimization, seo 0 thoughts on “Florist SEO: Knowing the Basics”

What is SEO, why is it important, and why should florists care?

Search Engine Optimization or SEO refers to the process used to improve a website’s position on search engine results pages (SERPs) on search engines such as Google, Yahoo, or Bing. Having an SEO strategy for your floral business can help draw customers to your website and grow sales and revenue.

Working on SEO can sound like a headache, and there are a lot of myths about SEO, but once you understand the basics you will be on your way to starting your own SEO strategy. Let’s take a minute to review the basics of SEO and understand how search engines like Google rank your business website.

What Are Search Engines?

Web search engines are the software systems we and our customers use to surf the Internet. The top search engines are Google, Yahoo, and Bing. Google commands the largest share among the three, with consistently over 90% market share globally in 2018.

The goal of a search engine is to provide the information you or your customers are looking for and ranking them in order of quality and relevance. There are hundreds of factors that are involved when search engines rank websites in an organic search.

Image via Shutterstock

SEO Components to use on my Floral Website

Here are some important components to use on your floral website that will help rank your website higher on search engines.

  • H1 Tags: These are the larger headers that should contain your targeted keywords, ones that closely relate to the page title and are relevant to your content.
  • H2 Tags: This is a subheading and should contain similar keywords as the H1 Tags.
  • Keyword Density: This is the number of times that the keyword your customers are searching for that appear on your website.
  • Meta Description: This is the description you provide search engines in your <meta> HTML tags. The meta description you use for your website should also include the keywords you want your target audience to search for.
  • Backlinks: This is when other websites link back to your website by providing your website URL. The more backlinks you have, the better your opportunities are to be higher ranked in your keywords.
  • Software Provider SEO Tools – Tools that can help increase SEO rankings like Local Pages, testimonial/review pages, partner pages, etc.

How Does My Floral Website Get Ranked

First off, as with all search engines like Google, they implement a web crawler/algorithm, that goes around the web. It “crawls” around the web, catching keywords to determine the topic and understanding the content of the page and seeks out links in the page, then checking if that linked page is a “reliable” one. 

It can be concluded that if a page links to a reliable page, it has a reliable source and is thus relatively reliable too. It gives a score to this page from that linking. The crawler then goes through all the links in that page and does that scoring until all links are exhausted. After that, the algorithm gives the page its PageRank in that specific keyword. The higher the PageRank, the more likely it is for the page to appear in the first parts of the search engine results pages.

on a side note, Google search results may show some variances depending on browsers and devices.

Image via Shutterstock

When Can My Floral Website be #1

Getting placed on the first page of a Google search doesn’t happen overnight or in a few days, but you can passively accrue traffic to your website by being present in the top 5 searches for your keywords. Your SEO strategy needs to be a continuous process by staying on top of your SEO strategy and make sure that it is up to date.

Your SEO strategy Not only needs to be focused on your current customer base, but potential Customers will be able to find you and your business easily when looking up relevant information that pertains to your business. A good rule of thumb to keep on top of your SEO strategy is to research the tactics used by your competitors.

Florists, Do you have a SEO strategy in place? What do you do to increase your SEO? Please share in the comments below!

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Floranext makes great florist software. Florist websites, floral POS, florist wedding/event proposal software, and florist technology. Let us know if you want a free demo or try our software for free here.

Why Having Two or More Floral Websites is a Bad Idea

September 19th, 2018 Posted by Idalina Bertone Florist Ecommerce, Florist Marketing, Florist Websites, Search Engine Optimization, seo 2 thoughts on “Why Having Two or More Floral Websites is a Bad Idea”

Are you thinking of adding another floral website?

If your current floral website is doing well for sales, the idea may have crossed your mind that if you had another floral website, you could dominate your local area and make even more money. Or maybe you signed up with a well-known wire service and they encouraged you to get a second floral website. Are there any drawbacks to running two ecommerce websites?

Unfortunately, the answer is unequivocally yes. Having more than one website is a negative for any business. There are many reasons for this, and we will break them down below.

Image via Shutterstock

NAP and SEO

With more than one website, your search engine ranking can suffer. NAP Consistency refers to the accuracy of your brick and mortar floral business’s name, address and phone number across all platforms, social media sites, citations, and websites.

In short, Google and other search engines’ algorithms use ranking signals to grab the most relevant trusted results. Duplicate NAP content on multiple floral websites lowers your level of trust with search engines. Remember, these are robots—not people—so when they see something that makes them uncertain, they can lower search engine placement.

Additionally, Google Business pages only allow for one website and you could run the risk of having your website considered spam and removed from search engine results.

Image via Shutterstock

Confusing Your Visitors

Online shoppers are savvy with search engines. They often scroll down the search engine list and pick the floral website they most gravitate to or the floral website they feel most confident about.

One important factor in customer confidence is the review section. Reviews are priceless when it comes to search engines, and having them scattered all over the place will not be beneficial to your flower business.

Most online shoppers are instantly turned off by a business with two separate websites offering essentially the same products—this can lead to a lack of trust and no sale.

Image via Shutterstock

You Become Your Own Competition

Not necessarily in your local area, but on search engines, which is not a good thing. Your multi-floral websites are competing against one another which generally results in both websites ranking low on search engines.

florist-wire-services

Image via Shutterstock

Waste of Time and Money

Regardless if your second floral website costs a little more or a lot, it’s still a waste of money and time to have multiple floral websites. Invest the money from your second site in ads or a marketing campaign to benefit your first and primary website.


We hope that this encourages you to have only one floral ecommerce website. If you have two or more, now is the time to consolidate and save yourself some time and money to get your floral branding up on search engines.

 

Florists, do you currently have two or more floral ecommerce websites? Please share your feedback or questions below in the comment section.

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Floranext Logo

Floranext makes great florist software. Florist websites, floral POS, florist wedding/event proposal software, and florist technology. Let us know if you want a free demo or try our software for free here.

 

 

Why Google Search Results May Vary – Florist SEO

December 6th, 2017 Posted by Idalina Bertone Blog, Florist Ecommerce, Florist Marketing, Florist Operations, florist technology, Florist Websites, seo, Uncategorized 1 thought on “Why Google Search Results May Vary – Florist SEO”

Yikes! My Google search results are different from device to device.

Before you pull your hair out, let’s start by pointing out that Google search result differences from browser to browser and from device to device is fairly typical. At one time, SERPs (search engine results pages) were very consistent throughout different browsers and computers, but now there are many components that can fluctuate from one user to the next.

Floral website administrators puzzled by the effects of Google search results may attribute this to a bug or glitch, but the truth is it’s by design. In this blog we’ll examine why you or some users may see your floral website search algorithms differently.

Google Random Testing

Google is continually tweaking their search algorithms, which means that as many as 40% of Google searches may be used in testing. This will cause differences in search engines results, so don’t be concerned if your search engine results tend to fluctuate for a period of time, these variations will usually resolve itself quickly.

Search History/Google Accounts

Google will harvest as much information as it can. Any content you view in-browser will be cached and may inform your first results, which means sites you visit frequently will show up on top of your SERP.

Any Google accounts you’re logged into—Gmail, Google+, Youtube, etc.—may also affect your SERPs as Google will use this data to bring up search results.

Geographic Location

Did you know all websites you visit can tell where you are located, thanks to your IP address? Search results consistent with your location will most likely be given top priority. Your location information is stored in a cookie in your browser, and this information will factor into all your Google searches. (Cookies are little files stored on your computer that hold information specific to you, like saved passwords.)

Keyword Search

When searching on Google it is important to be consistent with your keywords, however there can still be some slight variation considering the number of search options on Google from content, video, and images. Any minor change in search terms could change your SERP completely.

Google Ads

We all have seen the Google Ads in SERPs, these are pay-per-click ads that can appear on the upper, side or lower page of Google search page. As the position of these ads changes on different devices, it could also affect your SERP results.

Google Data Centers

Every time users do a search on Google, there are data centers across the nation working to process the search result. Google search will gather results from the Google data center that is nearest to the user’s location. Although Google data centers do not affect your floral website search results that often, there may at times be differences in SERP depending on location in between updates.

Image via Shutterstock

So What Are We to Make of All This?

With so many moving pieces, is it even possible to get accurate search engines results? The answer is mostly yes, but sometimes no. Your floral website results should not vary that much from device to device, though fluctuating between a few stops is perfectly normal.

Checking your search engine results daily is not recommended for the many reasons explained above. Google will rank you according to the quality of your website, so make sure you update regularly and work on getting your results organically high on SERPs regardless of the minor fluctuations.

  • Engage with social media
  • Use backlinks
  • Encourage your customers to leave reviews
  • Consistently write blog posts
  • Update products and content on your website

Image via Shutterstock

How do I see Accurate Results?

The word accurate is used loosely here—remember, the goal is to have a website rich with quality keywords, links, and content. Although search results can be the same for most, they will be slightly different for some. If you want to check your floral website results you can do the following:

  • Use a different browser besides the one you use daily
  • Go “incognito” on Google Chrome (hold Ctrl + Shift + N)
    • Note: Incognito mode may still draw on location information
  • Log out of all your Google accounts, clear your browser cache, cookies, and history
    • Note: This will delete any stored passwords you may have!

In conclusion, there is no magic wand to prevent Googles algorithms from affecting your floral website results, but the most important thing is to be vigilant and give Google what it wants to see. There is no way any of us can control what cookies and history are stored on other users’ devices, however keeping a quality website is more important to raise your organic rankings.

 

Stand Up to Internet Floral Order Gatherers

October 31st, 2017 Posted by Idalina Bertone Blog, Floral Order Gatherer, Florist Ecommerce, Florist Resources, Florist Websites, Florists' Thoughts 8 thoughts on “Stand Up to Internet Floral Order Gatherers”

Have you worked hard to provide quality blooms and care to all your customers, only to be forced to compete with a floral order gatherer?

It can be frustrating and discouraging for florists who invest serious sweat equity into running a flower business only to see an eCommerce company to move in and pass themselves off as local florists.

There are many different kinds of floral order gathers, from the larger, well-known wire services to ones that take over search engines. We will focus on the floral order gatherers who run search engine ads that knowingly deceive their consumers, and offer you ways to maximize your sales and eCommerce legibility without worrying over order gatherers’ paid ads to lure customers into shopping with them under false pretenses.

Image via Shutterstock

What are Floral Order Gatherers?

Order gatherers—in this case, floral order gatherers—are virtual businesses that have no intention of filling the order purchased by its customers. What order gatherers essentially do is harvest the customer’s information and payment details and then look for real local florists to fulfill the order.

Order gatherers can benefit themselves and the filling flower shop alike, right? Well, yes and no. Order gatherers only pass along a fraction of the customer’s payment, and the customer gets less of what they actually paid for.

Floral order gatherers know that they profit by sending orders to a real local florist, while you the actual florist pay for mortgage/rent, utilities, employees, and product.

Another concern is that some order gatherers are passing themselves off as local florists when in actuality they do not run a flower shop or design flowers. You likely have seen their paid ads on search engines.

Below is an order gatherer’s paid ad on Google. (We covered the name of the order gatherer as well as their website address.) If you look at this ad you can see how easily a customers could believe this is a genuine San Diego florist. There is no indication that this company has nothing to do with fulfilling their order.

Image provided by Google

A Step in the Right Direction: There have been several lawsuits filed by florists to stop these order gatherers from blatantly falsifying information on their ads regarding their location.

Image via Shutterstock

How to Beat Floral Order Gatherers

So what can you do to stand apart from floral order gathers that are taking over your area with paid ads on search engines? Unfortunately, there is no surefire way to stop them other than educating your consumers and marketing your floral business in a way in which it is not affected.

We understand that is easier said than done, however there are a few points working in your favor: floral order gatherers’ time is limited, there are more and more articles out to help consumers identify order gatherers, and consumers are wary of paying more for something only to get less.

Take these actions to brand yourself and increase your visibility as a legitimate local florist in your area, that will offer customers exactly what they paid for.

  1. Use a blog. If you have an option to add a blog to your floral website, do so and take an action on educating customers on what a real local florist offers versus a floral order gatherer. An article on your website on this topic will reach more people than visitors that just land on your web page. Besides discrediting order gatherers, this strategy will bolster consumer confidence in your floral eCommerce.
  2. Add content and write-ups. Add a gallery and write-ups of your flower business’s staff to your website to showcase you as a local florist.
  3. Consider your marketing. The advantage you have as a real local florist is that you do not have to spend a small fortune on ads that fundamentally deceive your customers you’re trying to attract. Market your flower business on social media consistently and be sure to ask satisfied customers to review your shop on Google and Yelp. The best way to do this is having links on your floral website to allow customers to easily click and review you.
  4. Use store promotions and offers. Floral order gathers offer many enticing promotions to entice customers to click and shop—refer to the search engine add above, offering 45% savings. We do not want you to give your flower arrangements away from free, however, consider running some enticing offers to get customers to click on your website. This is a great option for gaining new customers as well.
  5. Don’t forget about SEO. Your search engine optimization should be on point to compete with online businesses like order gatherers. Work with your floral website provider to make sure you are listing on the first page on search engines. Make sure your Google business page is set up and work on adding images and getting reviews. This all helpful in raising your site’s ranking on search engines.
  6. Try a Google ad. Thanks to the internet, marketing is so different today than it has been in the past. That isn’t to say that mailers don’t work, but placing a Google AdWords ad can be helpful in building your brand visibility. Start off with a lower budget, see how your conversions go, and build up from there.

Image via Shutterstock

Floral order gatherers do not play fair. There is no way to stop them completely, however, florists do have the upper hand as floral order gatherers need filling florists to make their business possible. Partner up with other real local florists and stand up to the floral order gatherers by educating your consumers. We are not saying that no florist should ever fill a floral order gatherer’s order, but it’s about time that florists get compensated appropriately for their services. Do not hesitate to ask for more money if you are filling a gatherer’s order. Florists, your expertise and resources are needed to keep floral order gatherers in business—remember that.

 

 

Florists, how have floral order gatherers impacted your flower business? Please share your feedback in the comment section below. If you have any questions please post below as well!

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Floranext makes great florist software. Florist websites, floral POS, florist wedding/event proposal software, and florist technology. Let us know if you want a free demo or try our software for free here.

florist webmaster tools

Want more web orders? Work smarter, not harder!

October 15th, 2014 Posted by Jessica Blog, Florist Marketing, florist technology, Florist Websites, Search Engine Optimization, seo 1 thought on “Want more web orders? Work smarter, not harder!”

Want more florist web orders? There are a few things you can do to get more visibility for your florist website.

Your florist website’s visibility can make or break your sales. Unfortunately, the full time job of running your small business can often make it hard to improve your website and its rankings. This is why you need a plan. By pinpointing what improvements will have the biggest effects on your online flower shop, you can use your time most efficiently to boost website sales as well as your online reputation.

florist webmaster tools

Your Roadmap for Online Florist Success – Google Webmaster Tools

Google Webmaster tools is a free application that lets you see your website’s ranking for key search terms.

In this example, we’ll be looking at the search results for Mom and Pop Flowers in Pasadena, MD for the month of September. Webmaster Tools shows a search query and how your site fared against the term.

Closerlook

  • Impressions – Every time your store shows as a search result it makes an “impression.” The first row shows that 39 people searched Mom and Pop Flowers and found this florist’s website.
  • Clicks – It also shows that of those 39 impressions, 13 customers clicked on the Mom and Pop Flowers link, for a click through rate (CTR) of 33%.
  • Average Position – On average, this store’s link was the third result on the page. All in all, it looks like this shop is doing well when customers are searching for the name of the store.

Here’s where webmasters starts to shine, however. The second row in our example above shows that while 39 people had a chance to see our florist by shopping the name of the store, 219 people chose to search “Pasadena flower delivery” instead. Zero of these customers clicked on our shop’s link, and their website is 35th on the list of results – not even on the first page!

How to use Google Webmaster Tools to Build Traffic

This shop is missing is the chance to be seen by the 219 people searching for “Pasadena flower delivery”. They could focus on becoming a top search result for “Pasadena flower delivery” and any other query that has a higher number of impressions and lower number of clicks or lower page ranking. Here are some ideas!

  • About Us – Mom and Pop might want to include these phrase “Pasadena flower delivery” in the About Us section of their site
  • Front Page – Put the phrase in their front page of the site, preferably in the H1 tag, the closer to the top of the site, the better
  • Blog – Start a blog and be sure to include the high-impression search phrases. The more these words are on your site, up to a point, the better the chances your website will show up in these search results.
  • New Content Page – Create a page on your website with the title Pasadena Flower Delivery with a description of your services – momandpopflorist/pasadena-flower-delivery

Google Webmaster Tools – Advanced Features

More advanced users will quickly be able to find more uses for Google Webmaster Tools. It can show what products people are looking at most, what pages they’re staying on the longest, what people ignore altogether, and a host of other useful facts.

The point is not to become overwhelmed with online data, but to find what areas could do the most to boost your shop’s digital presence. In the example above, Mom and Pop could spend lots of time and resources trying to capture the number one spot for their shop’s name in order to get a few more clicks per month. Or, they could focus on other queries like Pasadena flower delivery that offer room for huge improvements and hundreds of new visitors to your site.

florist webmaster tools

Google Webmaster Tools is free and easy to set up. How are people finding your flower shop online? What can you work on to make sure your site is making impressions and being clicked on? Using Webmaster Tools, you may be able to come up with your own road map to success and make major strides with surprisingly little effort.

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Floranext Logo

Floranext makes great florist software. Florist websites, floral POS, florist wedding/event proposal software, and florist technology. Let us know if you want a free demo or try our software for free here!