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Flower Shop Pet

Flower Shop Pet Contest

December 3rd, 2020 Posted by Flower Fun 0 thoughts on “Flower Shop Pet Contest”

WHO WON THE FLOWER SHOP PET CONTEST?

We know how much love florists bring to the world, so it’s not surprising their pets would show off this love as well! The winner of the contest wins the Floranext Wedding/Event Proposal app for 1 year. 

The Adorable Contestants

We created a survey and had dozens of florists submit their pets with thousands of florists voting on the winners. Here are the adorable pet shops that participated:

flower shop pet

Flower Shop Pet – Winner!

And the winner with the most florist votes is…. the beautiful Pomsky Tink!

The owner shared this fact about Tink:

“Tink actually LOVES flowers – and all their beautiful smells. She also likes to play and nap near me when I’m designing which makes her my perfect shop dog!”

Flower Pet shop

 

Congratulations to Tink’s owner who will win the Floranext Wedding/Event Proposal app for 1 year.  Look forward to next year’s Floranext Flower Shop Pet Contest! 

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Floranext makes great florist software. Florist websites, floral POS, florist wedding/event proposal software, and florist technology. Let us know if you want a free demo or try our software for free here.

Tips To Prepare Your Florist Website For The Holiday Season

November 6th, 2020 Posted by Christmas, Floral Holiday Tips, Florist Ecommerce, Florist Websites, Uncategorized 0 thoughts on “Tips To Prepare Your Florist Website For The Holiday Season”

As a florist, you create some of the best presents for the holiday season. Flowers are beautiful and versatile—which is why you should be focused on selling them as the perfect holiday gift. To make this easy, we put together a guide to help you prepare your florist website for the holidays!

Optimize Your Products

Before the holiday season heads your way, you want to make sure that your products are guaranteed best sellers. Look for creative opportunities to introduce new product options, prepare your florist website with these new products. The more festive they are, the better! Consider offering bundles, selling seasonal items, and even creating your own beautiful presents!

Test Your Discounts

The holiday season just isn’t the holiday season without discounts—so make sure yours are ready! Plan out how they will be added to the system and when they will go live. It is important to run tests on discount features to ensure that they are applied correctly when your customers make a purchase. 

Cross-Sell Products

You might be a florist, but that doesn’t mean you can only sell flowers. The holiday season warrants a little extra care and a little more excitement. Take the time to find present combinations that will work well for your customers. Adding stuffed animals, balloons, or even tasty treats can help you boost your sales!

Use Social Media for Promotion

Social media is quickly becoming the go-to place for advertisements, so make sure you’re advertising there. Remind your customers that you will be selling amazing products and offering great deals. Social media is the perfect place to announce new products, discounts, or even just spread a good message of holiday cheer!

Kick Up Your Email Marketing

The holiday season means that it is time to start sending out your best emails. Kick up your newsletters, send out discount offers, and remind customers why flowers make an amazing gift. This works even better if you can get a little creative. Show your customers how you can help!

Use Social Proof

Social proof is a concept that focuses on leveraging social pressure to encourage certain actions. Show your customers how amazing flowers are and what a wonderful gift they can be by sharing marketing photos of people enjoying your flowers as gifts. Spread the news about your newest google reviews to show how much people love your flowers!

The holidays are right around the corner, so don’t wait to start making changes. As long as every decision that you make is designed to provide your customers with a better experience, you can expect wonderful results. Happy holidays!

skowhegan fleuriste shop

Florist Stories: How This Flower Shop Grew Their Wedding Business

October 27th, 2020 Posted by floral system, Florist Operations, Florist Stories, florist-software, Uncategorized, wedding/events, weddings 0 thoughts on “Florist Stories: How This Flower Shop Grew Their Wedding Business”

Skowhegan Fleuriste is nestled in the Historic Downtown of Skowhegan, Maine. They’ve been providing central Maine with high-quality products for over 25 years.

Skowhegan fleuriste

In their store, you’ll find beautiful fresh flowers, silk arrangements, dried flowers, and household plants. Skowhegan Fleuriste also creates beautiful wedding and event flowers, their talented design staff is always ready to create the bouquets, arrangements, and on-site decorating for your dream wedding or any special occasion.

Skowhegan Fleuriste is owned by Matt Dubois. He had a successful bakery business and when he saw the flower shop next door was for sale, he realized it was the perfect companion for his bakery.

Floral Wedding and Event Business – Too Much to Keep Up With

Over the past two decades, Skowhegan Fleuriste had a lot of wedding and event industry work. The synergy between their bakery and wedding business helped their growth. They were growing each day and had more and more proposals to prepare for their clients. They got to a point where they needed something to improve their processes and manage their events seamlessly.

When they did consultations with clients it took a lot of time to enter every specific detail of the proposal: flowers to use, markups, the number of supplies needed, the contract. A lot of management time was being used just to create a proposal instead of making the flower arrangements. They knew they had to do something to improve this process and make it faster and easier.

Skowhegan fleuriste owners

A Better Way to Manage Floral Wedding and Events

Skowhegan Fleuriste’s needs were clear – they needed a system to manage wedding and event proposals faster. So they did research on different systems and ultimately they signed up for the Floranext Floral Wedding and Event Software. With the proposals software they started to create proposals more easily and quickly than before, they updated and customized every proposal for their client needs. They were able to quickly update every aspect of the proposals without losing time entering contract terms or markups.

This Flower Shop saw an improvement in productivity when creating and sending a client proposal. The shopping list feature allowed them to reduce wasted flowers and increased their profit by buying exactly the right amount of flowers needed for their weddings and events. 

Skowhegan Fleuriste saw a big improvement in the process from consultation to closing the deal for weddings and events. This translated into more satisfied customers and more new clients thanks to previous customer recommendations.

Running the Business Better

Skowhegan Fleuriste concludes that they’re running their business better, saving time and increasing profits by using Floranext Floral Wedding and Event Software. It has helped them to increase capacity for their wedding and events management and they are growing the business every day. They have improved processes and response time for new customers and they’ve seen a big improvement in customer satisfaction.

the art floral

Florist Stories: How this Shop Improved their Delivery Time and Customer Satisfaction

October 1st, 2020 Posted by Florist Operations, Florist Point of Sale, Florist POS, Florist Stories 1 thought on “Florist Stories: How this Shop Improved their Delivery Time and Customer Satisfaction”

the art floral

Nothing encapsulates the beauty of Nature quite like flowers, and in Salt Lake City you’ll find the perfect experts to do this in The Art Floral. Their knowledge, expertise, and creative sense elaborate and deliver wonderful arrangements throughout the community. 

They have been around for 69 years. As a family-owned and operated business, they are committed to excellence, uniqueness, and professionalism. 

As a full-service florist, they cover every aspect of customer floral needs. This includes each step of the process, from consultation, to design and delivery. Every customer is of utmost importance to them, and each flower arrangement is custom-made fresh for every customer.

The Art Floral strives to bring life and color in everything they create, after all, they have been around for a long time. They know their business needs to improve constantly and look for innovative ways to manage and run the flower shop efficiently.

Floral

COMPLICATIONS WITH DELIVERY MANAGEMENT

When operating their store they discovered they needed to improve the delivery time to become a more efficient business. Their need was to reduce time, costs, and margin of error with customers’ addresses. 

The Art Floral discovered that many times their drivers couldn’t find the address quickly or that they took routes that weren’t the most efficient. Those issues sometimes translated into delays in deliveries, so they looked for features that could improve their retail operations with deliveries and with that improve customer satisfaction. 

REDUCING TIME OF DELIVERY WITH GOOGLE MAPS

The Art Floral started using the Floranext Delivery Manager powered by Google Maps. It is a great way to create optimized routes, manage deliveries on the go, share turn-by-turn directions with drivers. 

With this tool, The Art Floral was able to create delivery routes for their daily orders and drivers. The routes are created for less time and distance delivery. This tool helped them improved their time and organization with drivers. 

The Art Floral drivers started using the Delivery Driver App. Drivers are able to manage routes with ease from their mobile devices. They can access driving directions using Google Maps. It’s easy to update order statuses and mark delivered while on the road. They can also take notes on individual deliveries and click to call the sender or recipient, to help reduce the delivery time and create a seamless customer experience. Overall, the delivery driver app allows them to spend less time doing delivery management tasks. 

INSTANT ADDRESS SEARCH POWERED BY GOOGLE

Instant Address search is an additional tool for improving delivery services. On the point of sale employees type in a few letters of an address and Google Maps suggests a delivery address instantly. 

This Instant Address Search reduces the risk of incorrect deliveries and customer complaints. This tool was a game-changer for this flower shop because previously drivers were often forced to clarify addresses at the point of delivery.  With the instant address search, they can find the delivery location with confidence. 

The Art Floral is now offering same-day delivery service with a lot of reduced time from their drivers and they’ve seen efficient results that have ended up with thousands of happy customers due to their quick and efficient service. 

flowers on broad street

Florist Stories: How This Shop Made It to #1 on Google

September 17th, 2020 Posted by Florist Ecommerce, Florist Profile, Florist Stories, Florist Websites, florist-software, Search Engine Optimization 0 thoughts on “Florist Stories: How This Shop Made It to #1 on Google”

flowers on broad street

In the historic district of Varina, as part of the charming town of Fuquay Varina. You’ll find yourself visiting a secret garden filled with a surprisingly delightful collection of flowers, unique modern vessels for plants and flowers, wreaths that will make your door win best on the block! 

About Flowers on Broad Street

Flowers on Broad Street was founded by Donna Pittman, an incredible floral designer with a deep love for gardening. The philosophy of this Flower Shop is to source flowers that must look gracefully “just picked,” blooms are gathered from around the world ~ California, Holland, South America, and most importantly from our local growers in Fuquay Varina, Clayton, and Cary. Organic and farm fresh is the Flowers on Broad Street favorite look. Flowers are designed in a garden-style which sometimes embraces nature’s beautiful imperfections.

Selecting their new florist software 

When Flowers on Broad Street started in business they were part of the wire services and didn’t have a website of their own. As the business started to grow they considered it was time to have an eCommerce so their customers can purchase online. In the end this would serve two purposes because it was also a great way of acquiring new customers that we’re searching for flowers in their area. 

Flowers on Broad Street did some research about solutions for migrating their store. They needed to get out of the wire services fees and they wanted a system that was very user friendly and that would make the daily operations of the store a smoother process. After much research, they decided to choose Floranext software and they’ve been really happy ever since. Flowers on Broad Street loves how easy it is to manage their flower shop and website, the seamless and fast experience of taking an order.

flowers on broad street

How they rank number #1 in their area?

The key to success in an eCommerce website is having a good online presence. This flower shop as soon as it was created they started to work on their SEO. Their secret to rank as number #1 in their area is maintaining an excellent reputation on the internet. Flowers on broad street are constantly working on gathering reviews from their customers and creating content that matches and shows their flower shop style and branding. This way they can ensure to stay top of mind of their customers and feed the search engines, so they can show up first on search results. 

We discussed with Flowers on Broad Street about what’s the most important thing in a florist website and they shared with us that having beautiful and current floral and plant selections it’s what keeps customers engaged and coming back to their eCommerce. They truly believe that adding content and flower designs that are up to trend is what makes an online flower shop thrive and succeed. This should be combined with excellent customer service which is what makes the flower shop a reliable place. 

Advice for other Florists 

The best advice Flowers on broad street can share with us for building a good online presence is to show and always maintain the unique style and branding of your flower shop and to constantly create content to show your customers what’s new in your store.

image copyright

Image Copyright for Florists

August 27th, 2020 Posted by Florist Ecommerce, Florist Marketing, Uncategorized 3 thoughts on “Image Copyright for Florists”

image copyright

Showing off your work to the world wide web is one of the easiest and cheapest ways to get more clients.

When you have the most beautiful images of your floral arrangements, you want to display them all over social media.  The downside, though, is that it’s incredibly easy to have someone else using your florist images.

On the other hand, it’s just as easy for you to use someone else’s image as your own, whether you intend to or not. We’ve all retweeted an image or posted an image that we didn’t create ourselves on Instagram, right? Image sharing is a huge part of social media today.

In fact, according to Buffer, tweets with images get retweet 150% more than tweets without whereas Facebook post with images gets 2.3 times more engagement than those without.

Understanding the rules and regulations that surround image sharing, fair use, and the copyright is the best way to protect yourself and your business from copyright fraud. Let’s get into it.

Understanding image copyright

Image copyright is a little bit complicated. Technically, you don’t need to Copyright an image because the one you’re producing it, it is automatically copyright to the original poster. However, unless the image is registered with the appropriate Copyright office, anyone will be free to use and share the image without legal penalty. Only once the image has an official Copyright status can you take legal action against others who use your florist images.

Understanding fair use policy

According to Stanford University, fair use is, “any copying of copyrighted material done for a limited and “transformative” purpose, such as to comment upon, criticize, or parody a copyrighted work.” Once again, this is a loophole that others may tout to use images that are not their own and do so without permission from the creator.

Others can get away with fair use when they are using a portion of a piece of work for reference or parody. Because users are unlikely to share a portion of an image or manipulate it enough to make it a “parody,” fair use rights are not usually touted in legal conversations as they pertain to image copyrights.

Understanding social media Copyright rules

Different social media platforms have different rules for sharing images. In order to protect yourself and others from Copyright infringement, be sure to look over the rules and regulations carefully. Many platforms already have many terms of service in place that are meant to protect publishers and users alike. You can read them below:

 

How to Copyright your florist images

If you wish to take the extra step to Copyright your images with the appropriate office, you can easily do so online. In the United States, you can Copyright an image with the U.S. Copyright Office through the website copyright.gov. It currently costs $35 to register a single image and you will have to submit a copy of the image with your application.

If you want to protect your florist images from Copyright fraud, you should rely on more than the automatic Copyright that comes with an image that you’ve created. While users are not allowed to replicate the image without your permission, you will not be able to enforce this in a court of law and it could lead to a messy online situation that you don’t want any part of.

An easy solution to prevent that your images are stolen is to watermark them with your Flower Shop name or logo this way it will be more complicated for people to steal your creative work, it’s not 100% effective but at least is more complicated for them to steal your job that way. 

Now that you understand what Copyright images are and how to Copyright your own florist images, you can ensure that your images are 100% your own while simultaneously protecting yourself and others from Copyright infringement. 

TIK TOK FOR FLORISTS

TikTok for florists: A Marketing Opportunity for Your Flower Shop

July 28th, 2020 Posted by Florist Marketing, Florist Resources, Uncategorized 5 thoughts on “TikTok for florists: A Marketing Opportunity for Your Flower Shop”

Businesses around the world are now using this newest social media platform to market their products and services.

The social media app TikTok has taken the world by a storm. Yet, it’s not just teens who love this app.  If you’re looking for marketing opportunities for your flower shop, then you’ll need the 101 on how to use TikTok for florists. Keep reading to learn more.

@merriamzine

How to add sunshine ☀️ in rainy days #germanweather #sunshine #flowerarranging #bouquet #learntoknow #learntok #howtotiktok

♬ How You Like That – Black

What is TikTok?

TikTok is the hottest new social media app with more than 1.5 billion downloads on the App Store and Google Play. It has more than 500 million active monthly users, which means you could reach a large part of your audience if they’re on the platform.

TikTok consists of 15 to 60-second user-recorded videos. You can edit in the app and integrate your videos with other major social media players. While the largest demographic of TikTok users are between 16 and 24, TikTok has continually transformed over the last two years. Because it allows brands to engage with users, it’s the perfect way to creatively market and reaches new and current customers where they are.

Using TikTok for florists

You may wonder how you can take advantage of this social media craze. After all, what you may know of TikTok likely consists of Gen Z dance challenges and influencers. How do flowers fit into that? The following steps can help you get on the platform in actionable ways.

@cloverandstem

Flower arrangement how to! Final product! #fyp #fypage #fyppage #fypシ #fypg #flowers #flowerarrangement #flowerarranging #howto

♬ original sound – cloverandstem

  1. Create an account

Remember, the hardest part of doing something unknown is getting started. Even if you don’t run a large florist shop, you can still use TikTok effectively for marketing. TikTok has become a popular platform because you don’t need to have a large following to go viral. The algorithm works differently than a lot of other social media sites. As long as you have entertaining and fun content, then you can gain views. Don’t think too hard – just sign up!

  1. Use the hashtag #florist to study the platform

When you join a new social media platform, you may not know what you’re doing immediately. That’s okay! But you certainly don’t want to look like you don’t know what you are doing. Study what other creators are doing on the existing #florist tag. It can help you brainstorm which direction your content should go and help you get a feel for your own TikTok style.

  1. Create fun content that aligns with your brand

After you’ve created your own account and studied other content, it’s time to make your own videos! Don’t get too caught up on what this is. TikTok videos aren’t known for their fake smiles or squeaky-clean editing. They’re meant to be fun, interesting, and quirky. Even if you create a tutorial, don’t be afraid to show a little bit of personality. Animals and children are also more likely to appear in viral videos, so don’t be afraid to incorporate kids or pets into your videos if they happen to hang around your shop. 

Final thoughts

TikTok for florists is a fun and exciting way to get our flower shop out there. Because this platform is based around community engagement and hashtags, you can use the #florist tag to stay current and align your content with any existing trends in the industry. Sign up and have fun!

florist brand strategy

Florist Brand Strategy

July 8th, 2020 Posted by Florist Marketing 2 thoughts on “Florist Brand Strategy”

In the Florist Industry, competition has gotten more prominent, and profits have gotten smaller. While this isn’t the end of your floral business, building your brand with new marketing strategies will help you reach your target audience.

Whether you are looking to add on to your business or build your brand from the ground up, it is essential to take the appropriate steps to make it happen.

florist brand strategy

As a business owner and florist, your products are already fantastic and pleasing to the eye. These can be used to market both offline to regular customers or online through targeted marketing campaigns. You want your brand strategies to fit your brand and help you reach your preferred customer. Building a brand takes some work and creativity, but here are some tips to help get your florist brand strategy started.

Your Website is a Showcase of Your Work

Many will find your business through Google or other search engines. Due to this, you will need your website to have the proper contact details along with company information. You’ll also want your website to highlight your talent and products professionally.

One way to do this is to have a gallery of arrangements you have done. This can be from events or special holiday arrangements you have made that can showcase your talents. Also, make standard arrangements, bouquets, and baskets to potential customers can browse and order if something appeals to them.

Be Adaptable in Your Strategy

As a florist, your business will change with the seasons and the needs of your customers. You probably won’t need as many roses during Thanksgiving as you would around Valentine’s Day. As you build your brand, make sure your strategies are planned around these seasons and holidays. You can do this by creating a content calendar, email marketing, updating images on your website to reflect these seasonal changes, and even blog posts.

Not all Social Networks are Equal

As tempting as it will be to pen up a new page or account for every social network, it may be best to focus on ones that will be more beneficial to your work as a florist. Plus, maintaining all those social networks will be difficult. Try ones that offer more visual appeal like Facebook and Instagram.

In-Store Strategy

While your online presence needs to be top-notch, so does your offline presence. This means your in-store brand strategy. This can be creating beautiful showcases, unique floral arrangements to hang throughout the store, or even images of events to help give customers ideas and inspiration.

When it comes to your florist brand strategy, remember to keep it personalized. This can be capturing customer data to offer them discounts on birthdays or anniversaries. You can also use this data to build your brand through targeted email marketing campaigns as special reminders. Customers today enjoy a personalized shopping experience, and as a florist, your brand strategy is ideal for this.

google review

Floranext New Feature: Google Reviews

June 17th, 2020 Posted by florist-software 2 thoughts on “Floranext New Feature: Google Reviews”

Google Reviews is a great tool to build your brand reputation and to rank in search engines. Floranext is excited to announce a great new feature for our florist website software – Google Reviews integration. Floranext is always working hard to improve our system. Here is what you should know:

Google Reviews improves local search ranking.

By activating this new feature you will increase your local search ranking as your business is going to show up more frequently when customer’s in your area are searching for flowers. This will increase your online exposure and drive local SEO to your Floral Business.

Increase trust and credibility

Having several positive reviews will influence your brand trust for new customers that are looking to know more about your brand. These reviews will let them know that you’re a reliable business to buy flowers from. Reviews will give you also essential feedback about your customer’s experience so you can improve procedures.

Influence purchase decisions

When you start receiving more reviews you will see an improvement in click-through rates because you’re going to look more reliable for potential customers and in the end, this will translate into sales. 

Google reviews must be a key part of your digital marketing strategy. It will help increase your visibility, build trust with consumers, and convert more easily with potential customers.

Once activated, with this new Floranext feature, your floral business will see over time an increase in traffic both to its website as well as to its physical location.

How to activate Google Reviews? 

Contact our Support Team to help you activate this new feature on your florist website.

Keep an eye out for some exciting new Floranext software features coming up!